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How's Business at Comfort Inn & Suites Saint-Jérôme
“Business is doing quite well but we still have to work hard because of the increase of new competition in the city last year, and [this] is going to intensify in the next two years,” says general manager Manon Leclerc, GM of the Comfort Inn & Suites Saint-Jérôme, Québe, located at the gateway to the Laurentian Mountains.
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Successful innkeeper beat the odds
Refugee. Poor. Female. Shamim Warren survived against those odds, and more, to become a prosperous inn-keeper.
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How to recognize crime in your hotel
At a recent hotel conference, one very informative session dealt with “How to recognize crime on your property.” While the session was given by U.S. law enforcement personnel dealing specifically with the HIDTA (high intensity drug trafficking area) program in large U.S. cities, the advice given applies equally well to Canadian hotels. The program does not ask employees to intervene — just report on things they see. The police seek to make arrests off-property so that they don’t interfere with the hotel’s business.
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