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News Briefs-October 2010
CINCINNATI, OH—A Cintas Corporation survey conducted by telephone by Harris Interactive revealed what is most likely to prevent a consumer from rebooking with a hotel. Eighty- five percent of U.S. adults said they would not rebook at a hotel if there are dirty floors in the guest room, lobby or entryways. In addition, 80 percent of adults indicated dirty lobby restrooms as a turn-off.
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