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Joining a chain—franchisors/franchisees speak out
There’s no magical formula that determines whether a franchisor/franchisee relationship is a good one or fraught with conflict, but there are things to look for, and tips of the trade that can help improve the relationship’s chance of sucess. Canadian Lodging News interviewed 10 franchisors and two franchisees to get their views on what makes a successful franchise.
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Hotel management system ROI
Good hotel management systems require much more than just reservation software. Loyalty points, mystery shopping, cashless and off-premise foodservice, recreation and golf POS, staff training and customer relationship management (CRM) are just a few of the benefits hotel management systems can offer.
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Financial News for May 2009
A look at February 2009 select Canadian markets and March 2009 select U.S. markets. Includes information on occupancy, ADR and RevPAR.
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