Hotels providing meeting space need legal protection

Hotel owners offering meeting space, large and small, need to protect themselves with a legal rental contract, according to Brenda Walsh, a tourism specialist with the Newfoundland and Labrador department of Tourism, Culture and Recreation.

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Let the phone do your talking for you

Interactive mass media is the rage in today’s marketing. While businesses focus on websites, search engine optimization, and click-through rate, they mustn’t lose sight of the original interactive platform - the telephone.

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Staff attire can make or break your company image

A few years ago, Vancouver TV reporter Mike McCardell visited local hotels to look at the footwear of staff. The humorous segment was also an eye opener that showed immaculately attired employees wearing unpolished, worn-out shoes.

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